Complaints
Code of Ethics
At Administración Portuaria Integral de Tamaulipas, S.A. de C.V. we established a code of ethics to ensure that all our employees comply with the highest standards of conduct.
Through our ethics committees, training programs and secure internal communication channels, we ensure the dissemination and enforcement of the code.
We periodically evaluate its provisions, and update it when necessary to reflect changes in laws or social norms.
Filing of Complaints
If you need to file a complaint and/or denunciation, you only need to expose your situation through the following means:
Address
Pedro Cárdenas Av. #5113
Amado Nervo Colony
Matamoros, Tamaulipas
CP 87396
Citizen Protest
Participate in the Citizen Protest when, without just cause, you are denied a procedure or service.
With your participation we seek to provide you with assistance in the procedures and services of the Government of Tamaulipas.
Just follow the steps:
1.
Scan the QR code
